No service delivery
<p>My line was cut due to a payment missed. I paid my account fully on the 26th of April 2016 and until now my line has not been reconnected. I cannot use my internet. It takes Telkom 1 day to disconnect you but as their consultants say it takes 14 business days to reconnect you again. I feel that is poor service because that means almost half the month is done again before i must pay ,my monthly fee again. My number is ********** 628, ID: ********** 048085 please have a look at my account details and rectify my line please becuase this is unacceptable.</p>
So my line has been cut on the 26 April you deducted all the money from my account wich was R2530.35. But you cannot reconnect me? When i phoned thats what i owed and why am i getting debited on the 10th of May also? No one said that when i spoke to your consultants.
So my line has been cut on the 26 April you deducted all the money from my account wich was R2530.35. But you cannot reconnect me? When i phoned thats what i owed and why am i getting debited on the 10th of May also? No one said that when i spoke to your consultants.