No service delivery

<p>I reported slow and no DSL connectivity on the 3rd of November and have been struggling with a non-working line ever since. Countless reference numbers, 123ARK***BRK011216/50BRK041216 and multiple phone calls and my line is still not syncing for what I pay for each month. Our dsl line is syncing at below 1mpbs and we pay for a 10mbps line. I keep getting told that they are attending to it which is a total lie. They then clear the fault only for me to find out the next day that I need to relog the fault and get another reference number and have to wait yet again for 3-5 days for someone to tend to it. It could have been sorted by now. Absolutely shocking.</p> <p>34 days later and nothing to show for it. What am I supposed to do? Are you guys gonna compensate me? No, instead I have to listen to bull**** excuses every single day. An escalated and assigned fault to a technician should sort in 10 mins and its taking over a month! </p> <p>You guys have no concern for your customers. No urgency whatsoever has been shown. Only lies to try and keep customers quiet. *********** and very unprofessional. Sick of this non-existent service and promises. </p>