No Service Delivery

My husband went into the N1 City Telkom Direct store to take out a cellphone contract on the 26th of September, he was told that the cellphone he selected was not in stock, but would be in the new week. After waiting for almost 2 weeks, he was told by staff they were not sure when that particular phone would be in stock again. He went back to the store on the 11th of October to cancel the original contract and take a new contract and different phone (in stock this time). He was told after the application was vetted in store, that it would take up to 72 hours for the back office to do the same. On the 15th of October, he received an e-mailed requesting a 3 month bank statement which he e-mailed on 19th, and was told it will take 72 hours to have the application vetted. Still waiting.<br> <br> I e-mailed a request to [Email Removed] for the store telephone number, because the telephone numbers supp**** online, only rings and the mailbox is full. I receive an e-mail from Busi (Telkom Social Media) on the 19th of October asking me which store number I am looking for and informing me that he can assist with my query. Needless to say I responded on the 19th, 21st today - still waiting