NO SERVICE DELIVERY

App**** for ADSL line to open new store in Dainfern Square on 18 Sept.<br> Order numbers received 29 Sept. Telkom sent SMS to say installation will happen 1 Oct. We had a person there the whole day, and not show of Telkom. Monday 5 Oct Telkom call centre lines where not being answered after several try's hold for 13mins at a time. I to Fourways Crossing walkin centre where I sat for 2 hours while consultant made about 12 calls.. nobody answered. She emailed 3 of her managers to followup the orders. None rep****. I emailed them all again twice on Tuesday, with no reply. Drove through to Rosebank walkin centre to followup again on my orders. Sat there for 1.5 hrs and at least got my adsl router, but still no technician sent out to install line. Drove back to fourways crossing next day, spent 2 hours trying to get someone to give me feedback on my orders. I was promised someone would install the line on Friday. Got to Dainfern on Friday and no Telkom visit. Found Telkom tech on site at another store he did the line install finished at 7:20pm but line still inactive.... It's Wednesday... after calling everyday 2 escalations still not activated... I don't know anymore... HELP