No Service Delivery

Once again disappointed with the service delivery or lack of from Telkom, Still waiting for a technician to attend to my line installation (migration) and was advised that they would be onsite this morning between 7:30-12:00 am. I waited until 3 pm this afternoon and decided to give the call center a call to find out why no one has contacted me, I then get told to contact the technician directly as they are not sure what is going on.... I then get told by the technical that he tried to call me at 9 am and once again around 12 am but could not get through???? i then asked him if he could tell me the number that the call center provided him and to my amazement he had the incorrect number... hence him not being able to contact me ??? I then contacted the call center again to find out what is going on and when will this be resolved, I have now been waiting for about a month now for this to be done... I then get pushed between the technical dep and sales dep and back again with no resolution.... I then advised the lady to get her supervisor to phone me and no supersize I am still waiting for this call... Pathetic service I wait a month for a service and still nothing happens?