No service delivery

Telkom has managed to **** me off! I have tried multiple times to call your call centre as well as tried logging a call at one of your shops but my problem has t been solved since Sunday.

You debited my account for this month but my data was topped up. I cannot pay for something that I don’t get use. One of the ladies that helped at the store said that customers have been complaining that they cannot cannot connect to the Internet with their mifi modems but apparently servers were down. Servers cannot be down for more than 4 days. You better fix this because time is running out and I will reverse that transaction. I need someone to call me and fix this!!