NO SERVICE DELIVERY

We have moved offices, and in mid-June we went into the Telkom office to arrange for the new installation on 1 July. We received text messages everyday up until 30 June in the morning confirming the installation for the next day. In the afternoon of 30 June, we got a text message saying there is a problem, and they can only install on 7 July 2015. We again got text messages from Telkom every day confirming the installation for 7 July. on 6 July in the afternoon, we got a message saying there is still a problem, and they can only install on 15 July 2015. We then went to Telkom Riverside office, who said they cannot do anything, and referred us to their technical department. They then checked on their system, and there is no problem in this area, and confirmed the line should have been installed on 01 July 2015. The technical department then referred us to Tommy Booysen,and gave us his cellphone number - which he NEVER answers. He is supposedly the head of technical services in Mbombela. The installation code is *** for Nelspruit Homes