No service complimented with horrible service

<p>Since the 1st of March 2017, my mobile wifi did not get it's allocated data and still nothing to date. I have made numerous calls to telkom, waiting on average 15-20 minutes before someone helps me only to be told they will escalate the query as they cannot help me. There was 1 attempt to contact me with feedback, however I was unavailable and no voice message was left. When I called back, the person I spoke to had no idea what was happening and said someone would call me back. I advised to get them to email me and have since had no feedback at all.</p>