No Service, cant even cancel my service.

Dear Telkom.<br> <br> After struggling with very poor service, ongoing faults, no communication I have finally given up. Our latest fault has not been addressed for two weeks. We work from home and need internet as a primary source of income. Each month we lose services then we have to buy cellular data to do our normal day to day work. After we have budgeted, we have to stretch our finances even more because Telkom is not looking after their end of the deal. The irony is, if we don't pay we get disconnected. If there is a fault on the account, we have to pay and then Telkom can resolve the issue at their own leisure. If we refuse to pay for wrong invoicing, we get cut off! How convenient. I have joined Afrihost, it took me ten minutes and I was on their network enjoying the speed that I have signed up for. They reply to their emails and they have telephones the gets answered immediately 24 hours a day. You can reset your own port online, how awesome is that? <br> Now that I have decided to move on, we cannot get our services cancelled! We called, after twenty minutes some person took our call, advised of new procedure, never got the first email, then gave wrong info, and still no response.