CS
Craig S
1 reviews | Active since Jul 2012
28 Jul 2015, 15:39
No service, calls closed but not resolved.
Various calls logged over last few months. All closed but problem not resolved. Fault: 82CTK180715. Previous faults: 251CTK030715 and 378CTK240615. I have asked to send someone to my house to check the line but no luck. ADSL drops every time someone calls the line. I have done all troubleshooting including buying new filters and a new modem. Must I send up smoke signals to summon Telkom???
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Telkom's replyOfficial
28 Jul 2015, 17:25Hello craigs1971again,
Sorry to hear about the problems that you are having with your ADSL.
We have escalated your request to our technical department for them to investigate and will provide feedback as soon as possible.
Your reference number is SM129293
Kind Regards
Charl
Telkom Social Media Team
Sorry to hear about the problems that you are having with your ADSL.
We have escalated your request to our technical department for them to investigate and will provide feedback as soon as possible.
Your reference number is SM129293
Kind Regards
Charl
Telkom Social Media Team
Telkom's reply28 Jul 2015, 17:25
Official
Hello craigs1971again,
Sorry to hear about the problems that you are having with your ADSL.
We have escalated your request to our technical department for them to investigate and will provide feedback as soon as possible.
Your reference number is SM129293
Kind Regards
Charl
Telkom Social Media Team
Sorry to hear about the problems that you are having with your ADSL.
We have escalated your request to our technical department for them to investigate and will provide feedback as soon as possible.
Your reference number is SM129293
Kind Regards
Charl
Telkom Social Media Team