CS
Craig S

1 reviews | Active since Oct 2015

10 May 2016, 08:21

No Service, Call center puts the phone down...

<p>So I changed to Telkom mobile after terrible experiences with Vodacom. Now it seems history is repeating itself.</p> <p>With an iphone 6 on telkom mobile I sit more often then not with "no service" after checking their website and seeing their should be full coverage. Call the call center and they just put down the phone! I am at a loss as to what to do. I pay my contract and I stay within the package yet am ******ed whenever I need to use the service. The telkom website is a joke and the call center doesnt help at all... And to buy out the contract is more then the monthly charge for the remaining period!</p>

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Replies (1)
Telkom
Telkom's reply12 May 2016, 11:27
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.