CA
Chris A
1 reviews | Active since Nov 2013
30 Jul 2015, 11:18
NO Service, but Telkom claims its fixed
I have no Telkom service (voice and ADSL) for the past week. I reported the fault and have received feedback sms's claiming that the error was resolved. However, I still do not have any service! This has been on-going for the past week where TELKOM says the error was resolved. I have contacted the service department and the following escalation number was provided: ****37 with the original fault ref no: 135CWK260715. Please help as I urgently need these services!!!!
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Telkom's replyOfficial
30 Jul 2015, 15:07Hello CArendse01,
Thank you for making contact with us.
Be assured, we will alert our Technical Support team of this and they will be in-contact to assist.
Ref SM129970
Apologies for any inconvenience caused.
Regards,
Didi
Telkom Social Media Team
***
081 180
Thank you for making contact with us.
Be assured, we will alert our Technical Support team of this and they will be in-contact to assist.
Ref SM129970
Apologies for any inconvenience caused.
Regards,
Didi
Telkom Social Media Team
***
081 180
Telkom's reply30 Jul 2015, 15:07
Official
Hello CArendse01,
Thank you for making contact with us.
Be assured, we will alert our Technical Support team of this and they will be in-contact to assist.
Ref SM129970
Apologies for any inconvenience caused.
Regards,
Didi
Telkom Social Media Team
***
081 180
Thank you for making contact with us.
Be assured, we will alert our Technical Support team of this and they will be in-contact to assist.
Ref SM129970
Apologies for any inconvenience caused.
Regards,
Didi
Telkom Social Media Team
***
081 180