1 reviews | Active since Sept 2016
No Service but taking premiums
<p>My mother and aunt both took WiFi devices and rata yet haven't been able to use it at all. I have been contacting Telkom and nothing is being done to fix this issue. The phones work, the WiFi device and sim card works. It even says it had strong signal and is connected, yet it doesn't work. It is not the area as mine works here (same contract), and it connects to the devices. This is a issue Telkom needs to sort out. The agents who were meant to contact me, have not and we have received smss saying it has been resolved, when it clearly hasn't. If Telkom won't do anything about this please let me know so we can cancel. Reference numbers are: ********** 3 & ********** 2.</p>
This still hasn't been sorted but premiums continue to be taken. My mother and aunt are not able to use a device they are paying for. Please inform me whether we need to cancel this as this is ABSOLUTE nonsense that NOTHING is being done about it.
This still hasn't been sorted but premiums continue to be taken. My mother and aunt are not able to use a device they are paying for. Please inform me whether we need to cancel this as this is ABSOLUTE nonsense that NOTHING is being done about it.
I got a call from a lday to arrange a time to come over. My mother and aunt made arrangements to be at home. And Telkom just didn't pitch. Who do you guys think you are to just keep giving bad service. You have NO respect for your clients. But you make sure you take your premiums every month.
I want a MANAGER to phone me asap.
I got a call from a lday to arrange a time to come over. My mother and aunt made arrangements to be at home. And Telkom just didn't pitch. Who do you guys think you are to just keep giving bad service. You have NO respect for your clients. But you make sure you take your premiums every month.
I want a MANAGER to phone me asap.