NO service but still want payment

Installed a 10mps ADSL line at my residence. After which the line worked fine for 2 weeks and then the speed was down to 0.12mbps. The line was worked on and was working fine for 2 months. The past 3-4 Months the line was giving me speeds of 0.02mbps.<br> <br> After reporting this incident on numerous occasions (phone calls and emails) the technician came around after 2 months and advise us to downgrade the line to 4mbps which we did. but nothing changed. Every time I call I get the same answer that a fault has already been logged and they cant log another one. I have told Telkom via Email and Telephonic to please cancel this contract as i cant pay for something that is not working. You cant even open google on the damn thing. I also lodged numerous disputes on the website.<br> <br> Still Telkom is billing me and I wanted this to be sorted out before i made any payment.<br> <br> NOw I get a bill for all months plus September and a cancellation fee. So tell me why i need to pay for a service that i did not receive and didnt have any internet for 4 months?<br> <br> Just received a sms that my account has been handed over due to non payment.<br> <br> I I am happy to pay the cancelation fee but not for the lack of service???