ML
Mariaan L

1 reviews | Active since May 2016

09 May 2016, 14:33

No Service - Business

<p>On 2 April we as a business requested Telkom that we need our 2 lines to be moved to our new businesss address on no later than 22 April 2016. A Technitian was dispatched on the same day, work the whole day, and could not connect our lines. Apparently this was due to the fact that the new address fell into a differient exchange. The numbers needed to move from Moreleta to Constantia park. It has been 3 weeks now, where we do not have any internet, or telephone lines. 4 Order nrs have been issued - &nbsp;***2 / *** / *** / *** I Recieved 32 smses stating that Telkom will send a technitian / has dispatched a technition and we have not yet been assisted furher. I have spend hours on 10217 trying to find someone that could assist us, and still the problems they are having has not been dealt with. I cannot continue to use a service provider where there is absolutely no care, commitment or help offered. I wish I new what to do!!!!</p>

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Replies (1)
Telkom
Telkom's reply10 May 2016, 10:53
Official

Good day Mariaan1921

Thank you for making contact with us. Please e-mail us at *** with the affected line numbers and your contact details for our team to look into this.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.