No Service = Breach of Contract

Yes - I do see it as a breach of contract when I am NOT RECEIVING the level of service I expect when I am paying for it!<br> <br> My wife WORKS from home and requires internet access to run her business. We have now been 2 WEEKS without internet access, which is proving to be detrimental to her business and after logging a fault and having it escalated we have still NOT received a response. <br> We've practically been calling every day only to be told that it will be followed up with. This is totally unacceptable!<br> <br> Telkom may be holding us to ransom as a fixed line operator, but there are cellular options that we can approach nowadays if they keep up this level of service.<br> <br> Escalation ***<br>