GO
Gina O
1 reviews | Active since Sept 2012
14 Mar 2016, 11:57
NO SERVICE BECOMES THE NORM
My poor elderly mother in law is again for over 2 months without a home phone line. Cut off from the family. i have tried to call and log a complaint but cannot get through to anyone. Logged a complaint 2 weeks ago on the web service but have yet to see a reply.<br> <br> Can someone please help. My folks seem to have a good 6 months of the year without service at any one time and it is a safety issue.<br> <br> Landline Effected: ***<br> Contact : Georgina on *** or Luis on ***<br> <br>
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Telkom's replyOfficial
14 Mar 2016, 14:37Hello Gina-Bean,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the test results indicate defects at present. We have reported the incident to our testing centre to evaluate the problem and dispatch a field technician. The generated fault reference number will be relayed to the contact provided.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the test results indicate defects at present. We have reported the incident to our testing centre to evaluate the problem and dispatch a field technician. The generated fault reference number will be relayed to the contact provided.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply14 Mar 2016, 14:37
Official
Hello Gina-Bean,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the test results indicate defects at present. We have reported the incident to our testing centre to evaluate the problem and dispatch a field technician. The generated fault reference number will be relayed to the contact provided.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the test results indicate defects at present. We have reported the incident to our testing centre to evaluate the problem and dispatch a field technician. The generated fault reference number will be relayed to the contact provided.
***
Regards
Keagan
Telkom Social Media Team