NO SERVICE - BAD SERVICE

So this is my 2nd complain about the same issue. It has now been 2 weeks and my phones are still disconnected. No one at telkom has any clue as to what is going on and no one can give me an answer. I have made payment and still i get told THE MONEY IS STILL NOT REFLECTING IN OUR ACCOUNT. 2 weeks down the line i cant believe that a DIRECT deposit takes this long to show. This matter does not seem to be getting resolved and is getting to the point that i want nothing to do with Telkom mobile. This is actually sooooo frustrating. Should something happen i cant even send a please call me. I am very disappointed. No one has even bothered to contact me what so ever. . I cant believe the service that i am getting from Telkom Mobile