No Service, Bad attitude, No Repair

Reported Asus Tablet not Charging Tuesday 3 November 2015 to Telkom Mobile, Highveld Mall. After 1 Hour, told to take tablet cannot log problem. Wednesday 4 November After 1 Hour, told to leave tablet cannot log problem. Thursday 5 November Spoke to Prudence Branch Manager, told to collect tablet and log call with customer care. Phoned Customer Care, Thursday, Friday, Sunday, told they cannot log tablet in for repair, we must go back to Shop. Phone Prudence, I am asked to call her back!!!! She tells me bring tablet in, I tell her I am very unhappy with service, I am now expecting proper service, she has a bad attitude. Drop tablet Tuesday 10 November, my wife explains we are very unhappy with the run around and service. phone an hour later tablet still not logged in for repair. Told Prudence I am very unhappy with service that I want my tablet repaired urgently. She just passes the telephone to another employee, very RUDE. I ask for regional managers number, I am refused this information. Absolutely pathetic service. VERY UNHAPPY!!!!