No service, bad attitude
<p>I re-app**** for a cellphone contract at the Brits Mall, Telkom store.</p> <p> </p> <p>I was assisted by Djale. There is no feedback, no communivation. Whenever I phone in to follow-up on my application, "he is busy with a clien". Emails do not get answered. When I do get hold of him, there is always something HE cannot accept. I asked hom is the contract with HIM or TELKOM?</p> <p>I supp**** my bank statements, and after days trying to get hold of Djale, he tells me my income is not the same on statements, compared to the amount declared. <strong>I had to the maths for him!</strong></p> <p> </p> <p>Then he told me he still cannot my bank statemensts. So I supp**** my wife's bank statements just for debit order purposes. No feedback no acknowledgement of my emails. Struggle to get hold of him again. When I finally got hold of Djale, he tells me HE cannot accept wife's bank statements. I told him but Telkom THEY DO accept it like that, WE ARE MARRIED.</p> <p>Then he sent me an email the next day HE still cannot accept it, as the income on my wife's bank statements is ALSO not R4000. AGAIN I HAD TO DE MATHS FOR HIM. He promised he will submit the bank statements to Telkom.</p> <p> </p> <p>Yesterday I got an email, now HE wants letters from and my wife, stating I can use her account for debit order purchases. I phoned Telkom this morning, due to HIS ****Y attitude the application was denied again because DJALE did not submit the bank statements.</p> <p> </p> <p>Now I ask again....with am I entering an agreement with...Djale or Telkom? Is for DJALE to decide if HE will accept the documnets.....or Telkom?</p> <p> </p> <p>I sent Djale the letters HE requested via email this morning. Seems he is not at work today.</p> <p> </p> <p>Documents do not get submitted, emails and phone calls do not get answered.</p> <p> </p> <p>STAY AWAY FROM THE TELKOM STORE IN THE BRITS MALL.</p>
Thank you,
Your query has been sent to the Store Manager for further assistance.
Regards,
Busi
Thank you,
Your query has been sent to the Store Manager for further assistance.
Regards,
Busi
This option will not help ay all. As I mentioned they are rude people to deal with.
This option will not help ay all. As I mentioned they are rude people to deal with.
