NG
Noreen G

1 reviews | Active since May 2016

17 May 2016, 10:15

NO SERVICE AT ALL FROM WONDER AND TONI AT THE CALL CENTRE

<p>WE VISITED TELKOM MOBILE AT GREENSTONE SHOPPING CENTRE ON THE 28TH OF MARCH TO TRANSFER THE PHONE NUMBER FROM MY HUSBANDS NAME TO MY NAME. IT HAS STILL NOT BEEN DONE.</p> <p>I CONTACTED THE CALL CENTRE AND THEY HAVE STILL NOT RESPONDED TO ME REGARDING THIS.</p> <p>THEIR SERVICE IS TERRIBLE. I SPOKE TO 3 OTHER TEAM LEADERS AS WELL AND NOT ONE OF THEM HAS COME BACK TO ME OR MY HUSBAND REGARDING THIS REQUEST</p>

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Replies (1)
Telkom
Telkom's reply19 May 2016, 07:20
Official

HI noreengroenewald

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to attend and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team