No service at all even if my account in in credit

On the 13th of November I logged a call to have my adsl and landline as faulty, around the 18 a technician was sent but I wasn't home since I want informed at to when my problem will be solved. He gave me a call but the he said the he would check the outside connection and he found some fault and he fixed the problem without me being at home.<br> That evening on the 18th I got a call from someone following up if my service has been restored/fixed I told her that it was working but voice calls were not clear she promised to have some one sent on Saturday 21st, I took off that day and waited no one pitched. Eventually someone came on the 25th and he told us that they are having a problem with their underground cabling he fixed the line again but as usual it worked for Two to Three days again and the same problem emerged. <br> <br> On the 30Th someone was sent out again, line was restored for few days then down again, this week on Monday another technician was sent but when he got to the house he noticed that the line was suspended and I owe nothing, now I haven't had a decent device since 13th and this week there has been no service at all. Telkom I need credit for all this.