No Service at all!!!

Hi there,<br> <br> I am utterly disappointed in Telkom! They have such good deals and promote themselves very well. But that is where it stops! As soon as you engage with them, they take your money and push you to the curb!<br> <br> I have a data contract with them that includes a 4G LTE Router.<br> I have been battling with them for nearly 3 weeks just to get proper assistance in how to set up my router properly, getting it activated as well as finding out what happened to my data and how I could access it as I have 10 GB day and 10 GB Night suffer. It was a nightmare of note as at first I struggled to get hold of someone and if I did, they were *********** to help me! And you would think that these employees of Telkom would be trained up, especially in the IT field! What a joke of the year! My question is, how does Telkom even survive under situations like this where there is incompetency involved, a lack of customer service and human relations?<br> <br> To be continued in my following post