NO SERVICE AT ALL

After phoning the Telkom Help line for support 10210 various times, almost each day for the past two weeks, I have been told many times technicians will come sort out my business line that is out of order an not working. Each time I phone 10210 I receive an sms stating the service has been repaired? How can it be repaired if I just phoned you now??? After about the 10th day of calling I am seriously fedup with Telkom. Aslo Telkom had been here in the past fixing my line, and then a week later the same problem of no phone line at all. Please, Telkom Management, sort out your understaffed company, and system that is sending incorrect sms messages.