yB
yvonne B
1 reviews | Active since Feb 2013
21 Jun 2018, 13:40
No Service AT ALL
So after trying to contact the contact centre 15times no one can help me with my account. I am now reversing my debit order and I am cancelling the account with Telkom. I phoned to hear that my account has been reffered to Nu Debt. Nu Debt tells me it has been reffered back to telkom. No one can assist me since almost a month ago. I have also placed a review here and after i was asked to send my details privately which i did I have received no assistance.
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Replies (2)yB
yvonne B's updateReviewer Update
26 Jun 2019, 11:48Good day Igsaan, I received an sms that states my query has been sorted. I still have not heard anything from Telkom. what is going on with the incompetence? This is really getting out of hand. When i call no one wants to or is willing to help me. can someone please come and collect the rooter and get Telkom out of my life.
yB
yvonne B's update26 Jun 2019, 11:48
Reviewer Update
Good day Igsaan, I received an sms that states my query has been sorted. I still have not heard anything from Telkom. what is going on with the incompetence? This is really getting out of hand. When i call no one wants to or is willing to help me. can someone please come and collect the rooter and get Telkom out of my life.
yB
yvonne B's updateReviewer Update
26 Jun 2019, 11:51I have been trying to sort this out for a year now. I phone every month and send a mail every month, and still no response.
yB
yvonne B's update26 Jun 2019, 11:51
Reviewer Update
I have been trying to sort this out for a year now. I phone every month and send a mail every month, and still no response.