JH
Joey H
1 reviews | Active since Sept 2009
11 Jan 2018, 15:24
No service at all
I cant even call it poor service as it is rather NO service at all.I took out a contract on Black Friday and I am still waiting for installation.I tried to phone 10213 but after 30 minutes put the phone down as I cant hold on forever.James was suppose to install the line this morning @ 8 as per arrangement.Nobody came and I had to take leave for the day.It is 15:20 now and still struggling to get hold of anybody that can help. MOST PATHETIC service EVER!
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Replies (3)JH
Joey H's updateReviewer Update
24 Jan 2018, 09:52Still struggling for TWO months to get a line installed. I spoke to Thaba on 16.1.18 and a technician will be despatched within 24-48 hrs. I phone AGAIN on 18.1.18 and spoke to Ngobile telling me the technician is on his way to fix a cable before they can install the line. I phoned AGAIN this morning and according to Letutula no technician was send out yet. I cant even begin to describe this kind of service. I must say this is not the type of service you advertise! Maybe you must revisit your adverti*****ts and make customers well aware of the poor after service you get.
JH
Joey H's update24 Jan 2018, 09:52
Reviewer Update
Still struggling for TWO months to get a line installed. I spoke to Thaba on 16.1.18 and a technician will be despatched within 24-48 hrs. I phone AGAIN on 18.1.18 and spoke to Ngobile telling me the technician is on his way to fix a cable before they can install the line. I phoned AGAIN this morning and according to Letutula no technician was send out yet. I cant even begin to describe this kind of service. I must say this is not the type of service you advertise! Maybe you must revisit your adverti*****ts and make customers well aware of the poor after service you get.
JH
Joey H's updateReviewer Update
01 Feb 2018, 16:14Still struggling to get a hold of Telkom.Looks like I have two order numbers at the moment. ********** 80 or ********** 84.PLEASE can someone assist.I have to hold the line 30minutes every time I phone. This is ridiculous!
JH
Joey H's update01 Feb 2018, 16:14
Reviewer Update
Still struggling to get a hold of Telkom.Looks like I have two order numbers at the moment. ********** 80 or ********** 84.PLEASE can someone assist.I have to hold the line 30minutes every time I phone. This is ridiculous!
JH
Joey H's updateReviewer Update
13 Feb 2018, 22:57Still no line. You responded 8 days ago and still no one contacted me or fixed the problem.
JH
Joey H's update13 Feb 2018, 22:57
Reviewer Update
Still no line. You responded 8 days ago and still no one contacted me or fixed the problem.