No service at all

After a VERY lengthy application process, Telkom made an appointment with me for ADSL installation on 23 April. After previous on time arrival I took leave to be at home for this. <br> <br> Today however Telkom did not show up. I spent approximately 1.5 HOURS on the phone (5 separate calls, 95% of total call time spent waiting) with the Telkom Call Centre trying to find out if anyone was coming, with some interruption almost every time, dropping the line, etc. One consultant assured me that the installation is scheduled for today and the technician will come, but no, no one came. <br> <br> I took leave. Telkom confirmed this appointment with THREE separate sms's. Yet they didn't show up. <br> <br> This is absolutely unacceptable.