No service at all

<p>At the beginning of the month I wrote a review on telkom on their lack of service rendered in connection with the deal of the month for February where I didn't receive some data as per contract agreement.I logged on a case which took them 2months to resolve after a lot of phone calls.I was told I was gonna be reimbursed the two months I lost until today since beginning of April I haven't been reimbursed and when I call they keep saying they are working on it.in respond to my hello Peter review kegan rep**** and said that his team will get back to me until today I have heard nothing from them.to say that wasn't enough today I called yellow and spoke to zama and shelve told me they are still working on the case and so I wasn't happy asked her to put me through to her manager and she told me they were still busy so I optioned hold on the line until they could attend to me to my surprise after an hour waiting the call was dropped on me.I am furious with telkom by the manner in which they are handling my case and service and professionalism they are portraying.</p>