QB
Quintin B

1 reviews | Active since Apr 2017

21 Apr 2017, 14:44

No service at all

<p>I wanted to install a Telkom Landline and ADSL line at my home. I phoned a consultant who told me she could not give me a quote because she couldn't find my house number. I accepted it and went to Telkom in Middelburg Mall. I explained my situation to the half asleep lady that apparently works there. She looked at me with confusion and told me (without checking on the system) that there is no infrastructure in my area and that Telkom does not know when they will install infrastructure. You guys are losing a lot of good, paying customers due to this "don't care" attitude. I do not know of any satisfied customers that are happy with your service. </p> <p> </p> <p>I am communicating with your Facebook Messenger interface, who are also not very keen in helping me solve this problem. I am fed up! You guys are forcing me to put in Wireless Internet now. </p> <p> </p> <p>Thank you for reading this. Hopefully you are not as useless as the rest of the staff working for you.</p>

0
Replies (0)