1 reviews | Active since Apr 2014
No Service at all
<p>App**** for a telephone line on 24/11/2016 (REF: ********** 21). The next day received an SMS informing me that the installation was scheduled for the 29/11/2016. On the day received an SMS to inform that a technician had been dispatched to install the line. No one showed up. The following day received a SMS informing me that the installation was now sheduled for the 01/12/2016. Again after receiving a SMS that a technician had been dispatched no one showed up. The installation was then resheduled for the 19/12/2016 and again no one showed up. Once again the installation has been rescheduled and this time for the 12/01/2017. During this time made various calls to Telkom's call centre and no one can give me an explanation as to why this installation is taking so long. I also can't understand has I had a line in the past and the cable into the house with respective plugs are already installed. Hopefully someone with some common sense at Telkom can give me the reason as to why this installation is taking so long, as I'm tired of listening to excuses and hogwash from the call centre.</p>
Good morning,
Thanks for your prompt reply. Appreciate your urgent attention to this matter as I run a small business from home and need the fixed line.
Eagerly awaiting for this installation to be done urgently.
Thank you.
Regards,
PGP Martins
Good morning,
Thanks for your prompt reply. Appreciate your urgent attention to this matter as I run a small business from home and need the fixed line.
Eagerly awaiting for this installation to be done urgently.
Thank you.
Regards,
PGP Martins
