NO SERVICE AT ALL

<p>6 WEEKS LATER IM STILL WAITING FOR MY UNCAPPED MODEM, I CALL THEM DAILY AND THERE IS NO ONE THAT ANSWERS THE CALLS, THE HOLD TIME IS ANYTHING UP TO 15 - 20MIN!!!!!! THEN THE TRASNFERS FRI=OM ONE DEPARTMENET TO THE NEXT IS WOSE. AS FR THE ONLINE CHAT, I DONT EVEN WHY THAT OPTION IS AVAILABLE WHEN THEY HAVE NO ANSWERS FOR YOU AND HALF THE TIME CANNOT ASSIST</p>