No Service as client means nothing to Telkom

<p>Telkom is one company that don’t care about their clients because they have the monopoly.</p> <p> </p> <p>I logged a call for a line that drops every 10 - 15 min on 24 November 2016 for no reason and when it is cloudy there is no service. A technician was there in December 2016 and said that they have to replace my pole and crone box as it is old, even though the neighbor behind me is running from the same pole and crone box no problem. I phone numerous times to get this resolved with no avail. Phoned again today and now they tell me that there was a line problem in my area and that was fixed so a technician will come and see me when they have time. The funny thing is that everyone else that is connected to the same junction box and pole as me had no problem, maybe my 4 strands of copper where giving problems and they fixed that.</p> <p> </p> <p>So now I am trying to cancel the line and that is even more difficult as everyone gives you different email addresses to mail and different forms, when asking them about a refund they said they will look at when last I had service and credit me accordingly, so on an slow response line that drops every 10 – 15 min how do you work that out as I will have service but it is unusable?</p> <p> </p> <p>But nothing will happen with this as well as Telkom don’t care about their clients as if you don’t use them you don’t have internet.</p>