No Service and they want me to keep paying??!!!

Unfortunately it seems the only way to get response from Telkom is to complain online....so here goes... I have reported our TELKOM line on the 26th of January as faulty, two days later we heard that Telkom has just cut our farm lines without any notice... we could potentially go onto their wireless system, but that meant that you will need to have MTN signal... which if you are on a farm is a real treat.... SO. After AfriEC has taken Telkom to Fight, they won and Telkom switched on many phones... but our line was still down. AFTER MANY attempts of logging the phone line, I realised they are not going to fix it. I tried cancelling my contract. Paid the last bill (eventhough that included some time we were without any service)... BUT... DO YOU THINK IT IS EASY TO CANCEL YOUR CONTRACT???!!! IMPOSSIBLE! the thing that is getting me is that my bill keeps running up and up and up and we have no service!!!! PLEASE IF TELKOM gets this message. I want firstly my bill cancelled. secondly my number ported. and thirdly my contract cancelled. IN THAT ORDER!!!