JP
Johan P

1 reviews | Active since Mar 2009

24 Jan 2017, 14:32

No Service and support

<p>For two days I have been battling to get someone to assist me....From all the support numbers holding on for hours, cutting me off and facebook telkom page no joy.</p> <p>I used to have a Telkom ADSL service with an associated email address. I moved house to an area where I have NO Telkom infrastructure and now I use a Telkom LTE service.</p> <p>I want my email facility re-instated.</p> <p>It seems impossible to get any support to assist with this. I have provided a LONG LIST of information and all I get is more and more questions without any positive engagement or service.</p> <p>THIS IS PATHETIC AND I WILL NEVER RENEW MY SERVICE AFTER MAY 2017</p> <p> </p>

0
Replies (1)
Telkom
Telkom's reply25 Jan 2017, 07:57
Official

Thank you for making contact with us.

Your query has has been escalated to our ADSL Team, please privately reply with your ID number.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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