no service and still need to pay

Item: Telkom
Rating: 2
Author: Marelize S

Hi. I had a problem with their service for more than a month in Feb. It atleast got fixed but i refused to pay for the month with out service and my line was disconnected. This has now been 3 weeks and i have even paid all the money although i am discussed but i need my wifi for business purposes. Please help me.

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Replies (1)

Telkom's replyOfficial

18 Apr 2015, 19:21

Hello MarelizeScholtz,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM104852.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Telkom's reply18 Apr 2015, 19:21

Official