lP
lelanie P
1 reviews | Active since Mar 2009
02 Mar 2016, 10:31
No service and qualified technicians
Reported a dead phone line on 16/02/16. Every time I follow up I am told a technician was assigned. Then the technician wasn't qualified enough then a new technician was assigned again and so it continues. Getting no straight answers as to when the problem will be solved. Can I please get an answer as to when a qualified enough technician will be able to sort this problem out?
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Telkom's replyOfficial
02 Mar 2016, 12:14Hello lelaniep,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM207621
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM207621
Regards
Luleka
Telkom Social Media Team
Telkom's reply02 Mar 2016, 12:14
Official
Hello lelaniep,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM207621
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM207621
Regards
Luleka
Telkom Social Media Team