No Service and no Managers available in Telkom

To whom it may concern,<br> <br> The service that I have received from Telkom is the worst service I probably had experienced in my life.<br> <br> I reported my fault on the 25 July 2015 with promises that was made that it will take 5 working days and as you can see still not resolved.<br> <br> I am paying for a line and internet connection that Telkom failed to even keep up and running and now I am suffering and I must just keep on paying!<br> <br> I spoke to Danny Monony who they say is a call center Team Leader or manager, well let me tell you, he is not even the title nor the spelling worth of that role, I think you cleaners have better customer service potential than that idiot.<br> Danny put me on hold for 10 min without coming back to me without even telling me that he will be putting me on hold, pathetic!<br> <br> I can see why Telkom struggles to maintain service levels and customers service, because you appoint idiots an *********** managers ( Danny for an example)<br> <br> All I want is my line up and running, but that is too difficult for Telkom to maintain.<br> <br> Let see if this complaint is even going to be heard and something going to be done about it.<br> <br> Regards,<br> <br> Johann Labuschagne