ME
Mohammed E
1 reviews | Active since Dec 2009
23 Mar 2016, 20:56
No service and no feedback
Telkom had a Network outage in my area on the 15th March 2016 which was resolved on the 17th March as per the SMS sent by Telkom. However my services were not restored. I logged a fault on the 17th but still have not got a response or feedback. A technician has not even been out to diagnose the fault.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
23 Mar 2016, 22:49Hello MZ,
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will investigate and provide feedback.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM216408.
Regards
Hazel
Telkom Social Media Team
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will investigate and provide feedback.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM216408.
Regards
Hazel
Telkom Social Media Team
Telkom's reply23 Mar 2016, 22:49
Official
Hello MZ,
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will investigate and provide feedback.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM216408.
Regards
Hazel
Telkom Social Media Team
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will investigate and provide feedback.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM216408.
Regards
Hazel
Telkom Social Media Team