No service and more no service

Last weekend our landline was cut. No phone, no ADSL. Losing hundreds of Rand of data on mobile as a result. It was off for four days. Hour on phone to Telkom and many emails and FB complaints. Was finally fixed Wednesday. 113 customers in our area affected. Overjoyed to be reconnected. Then this Friday morning it was cut again. Sunday and it's still off. Again losing hundreds of Rands in data charges. Don't have the heart to sit on phone for hours more. Just appalling. So unstable. So unreachable. So expensive a service for no stability. So terribly unimpressed. Telkom must have spent millions on their website which allows you to chat to them online instead of phoning. But this service has never been operational. Such a fiasco.