NO service and incorrect service details!

Good Day,<br> <br> I went to telkom to obtain ADSL. I spoke to the consultant in Somerset West regarding installation and provided all my details as well as documents. I was informed that I would recieve an SMS regarding a date of installation from the technician after 3 Working Days. After 10 working days I receive an sms from telkom stating that my order is receiving attention (order number- ***) with the WRONG ADDRESS. To this day I have received no feedback or response and I honestly do not want to wait for an additional month to obtain my internet. <br> <br> Please can the matter be reviewed and my address changed with the correct details. I really need the installation to be completed.