No Service and Empty Promises

So apart from Telkom never installing or addressing my previous complaint about the wireless system to be installed, they now failed me again.

My telephone line has been down for a week now! Not because of "Act of God' but because they did another installation and now MY service is disconected and can't be repaired because "no spares". Trying to get feedback or a supervisor to contact me is impossible as they promise to come back to you but never do!

This is absolutely absurd! The worst of all is, I get told be the call centre that I have to arrange access to premises where poles are and that is why they can't fix it... When I asked for the service to be installed I was not told that... If that is the case Telkom, give me the access to the exchange and I will show you how to fix a fault!

I have asked for ETR... and get told a tech is busy with it... another then tell me no spares! Seems like Telkom is all about lying to loyal customers! What disgraceful service!!!