No service and bad attitude

Reported fault 25/2/16. Beside sms with ref no, no communication. Called the call centre again 1/3/16 and operator said he sent an email to say it was urgent as no techie had been appointed. Said to call again next day to escalate fault. I called 2/3/16 escalation no 831962. By 4/3/16 still no communication so I called & spoke to Pume - still no techie assigned so I insisted on speaking to someone in charge - spoke to Wasim. He spoke to a techie who said he'd be there 5/3/16. He came but disappeared for over 2 hrs to find main pole. Came back to say he couldn't find found the fault was at exchange and line would be connected within 5 minutes a he left. By 7/3/16 still no line. Called again. 8/3/16 techie came out said he found the pole and fault but couldn't fix it because of rain but promised to fix it next day. 9/3/16 couldn't access private residence to get to pole. Owners said he could go Sat 12/3/16 & techie promised he would be there. I called techie 5x and sent sms on Sat 12/3/16 he didnot answer or reply. We spoke to owner who confirmed Telkom never came. I called 12/3 spoke to Letlola then Stephen who said he'd call me in 5 minster - never did. Now they say cable ******!