No service after a month of reporting, loosing bus

Our telkom line has been out of service for the last month.<br> 1. 7/4/2015 Ref No:- 679CRK070415 - NO ACTION<br> 2. 13/4/2015 Ref No: 679CRK 070415 - NO ACTION<br> 3. 21/4/2015 Ref No:- 203CRK160415 - NO ACTION<br> 4. WE ARE A TRAINING CENTRE, NEED OUR LINE FOR THE COMMUNICATION TO OUR CLIENTS.<br> IS TELKOM GOING TO COMPENSATE US FOR THE LOST OF BUSINESS. THIS IS NO JOKE ANY MORE.<br> WHEN YOU CALL IN TO FIND OUT WHAT IS HAPPENING, IT IS USUALLY 30 MIN ON A CELL PHONE, AND EMPTY PROMISES.<br> NO PAYMENT WILL BE RECEIVED FROM US UNTILL THIS PROBLEM IS SORTED OUT.