AG
Anton G
1 reviews | Active since Dec 2015
10 Dec 2015, 10:14
No service after 2 weeks
I have logged a fault with Telkom call cetntre after nobody responded to my problem. My line and internet is dead ever since the report. A technician made an appointment with me to look into the problem but never pitched. After 22 missed calls and rude hang up in my ear my fault is still not attended to. 10217 does not work after 18min of holding on and listening to their lies and empty promises.
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Telkom's replyOfficial
10 Dec 2015, 11:44Hello Antonlagrange007,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM176944
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM176944
Regards
Narriman
Telkom Social Media Team
Best regards,
Telkom's reply10 Dec 2015, 11:44
Official
Hello Antonlagrange007,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM176944
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM176944
Regards
Narriman
Telkom Social Media Team
Best regards,