No service

Our Telkom line has been down since last Monday the 15/02/2016. We have been calling everyday since maybe 3/4 times a day. We have been given different stories each time, that they are coming today and they don't. Also that they mark it as urgent, but still nothing. We also got told that we are not following up, when we are calling everyday. Telkom is highly ***********, and there service is bad, and each agent lies and tells us another story. They said if we have a wifi line they come the same day, however it's been over a week and no one has attended to us. They also lie and say they went to the wrong address. However we haven't even gotten a call or sms to say that they will be attending to us. Why lie to us, that we haven't been following up, and each time they marking it as urgent. They amount of lies we have been told is ridiculous, and I will highly recommend that people stay without a Telkom line. We are very unhappy customers with this service.