RM
Robert M
1 reviews | Active since Feb 2016
23 Feb 2016, 08:20
no service
Our telephone and ADSL line have been off since the 11th of January 2016, bulk fault code 91602,<br> However when following up with the fault line they have the same amswer, they are waiting for cables.<br> this is shocking service, if I was running my business from this line I would be out of business.<br> 6 weeks to fix a problem is ridiculous.
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Telkom's replyOfficial
23 Feb 2016, 09:43Hello Robert Mansell,
Thank you for making contact with us and brining this to our attention.
The pending fault reference indicates that the field technicians are at present busy attending. We have marked as urgent and await further available updates regarding a possible ETA.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
The pending fault reference indicates that the field technicians are at present busy attending. We have marked as urgent and await further available updates regarding a possible ETA.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply23 Feb 2016, 09:43
Official
Hello Robert Mansell,
Thank you for making contact with us and brining this to our attention.
The pending fault reference indicates that the field technicians are at present busy attending. We have marked as urgent and await further available updates regarding a possible ETA.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
The pending fault reference indicates that the field technicians are at present busy attending. We have marked as urgent and await further available updates regarding a possible ETA.
***
Regards
Keagan
Telkom Social Media Team