rS
ronald S
1 reviews | Active since Oct 2014
19 Feb 2016, 09:03
NO SERVICE!!!!
my adsl line have been off for almost a month now , i have called the call centre numerous times but they only can follow their prescribed formules and do not listen to the actual problem. I even got a sms stating that the fault is now at the technical dept and still nothing gets done.<br> Maybe someone with authority will read this and care<br> Telkom blames a cable fault but the cable has been replaced two months ago and all my neighbours have internet so how can it be a cable fault and if so replace the thing I pay for it<br> fault 323ctk200116
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Telkom's replyOfficial
19 Feb 2016, 09:20Hello rfsmit,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. The pending fault reference indicates that our field techs are in fact attending. we have noted urgency and further available updates will be provided as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. The pending fault reference indicates that our field techs are in fact attending. we have noted urgency and further available updates will be provided as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply19 Feb 2016, 09:20
Official
Hello rfsmit,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. The pending fault reference indicates that our field techs are in fact attending. we have noted urgency and further available updates will be provided as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. The pending fault reference indicates that our field techs are in fact attending. we have noted urgency and further available updates will be provided as soon as possible.
***
Regards
Keagan
Telkom Social Media Team