DG
Derek G
1 reviews | Active since Dec 2015
18 Feb 2016, 13:26
No Service
After numerous complaints about our ADSL connection speed, It seems that we still have the same problem.<br> I received a call from Philip at *** and he assured me that the service was \normal\" I did a speed test with a reading of 1.60Mbps. He said that would be the best we would get even though we are on a 4Mbps line. On checking again after we hung up I am getting 0.02Mbps now. This is classed as NO SERVICE. I urge you to attend to this ongoing problem."
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Telkom's replyOfficial
18 Feb 2016, 13:41Hello DerekBrenda,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM197118
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM197118
Regards
Luleka
Telkom Social Media Team
Telkom's reply18 Feb 2016, 13:41
Official
Hello DerekBrenda,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM197118
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM197118
Regards
Luleka
Telkom Social Media Team