No Service

I phoned Telkom to apply for a wireless business landline, I was then informed by the consultant to apply in-store as they don't do applications over the phone. I then went to Promenade Mall's Telkom Direct Store. At the store I was told to apply on the phone because they don't have stock in store. I then used the landline inside the Telkom store to phone their call center again. After an hour on the phone with a consultant, I was then told to apply in store. I then asked for the manager at the Telkom Direct Store at Promenade. Spoke with her, she took my details, I still didn't receive any feedback. I am irritated with this ridiculously poor service. Is this what Mitchells Plain residents deserve? My business is currently suffering because of Telkoms bad bad bad, or no service.Sickening.