No Service

I have been having connection problems with my landline and ADSL since June 2015. Upon visiting the Telkom office in Ballito, I was advised to buy a new router to solve the problem. This I did, but the problem continuously prevailed. Every time, the service was restored, it was only a matter of a day or two after which i would lose connection again. Telkom records will reflect the number of times i have logged faults by either calling 10210 or by sms. EMPTY PROMISES. THATS ALL I HAVE BEEN RECEIVING. I continue to be paying for a service which I am not receiving. my tel no is ***. email: [Email Removed]<br> <br> Seriously i do not expect Telkom to respond positively as they are totally incapable of delivering. I wish to cancel my service. Please advise me how to go about doing this.